Welcome to babysoy!

COMMON Q & A

Here are answers to some commonly asked questions.

{do you offer gift wrap?} We sure do! Please click on the word "gift wrap" next to the product when you are ready to check-out at the shopping cart stage, then follow the steps to choose between 2 box options and select "gift card" to enter your messages.  A gift receipt will be included in the package when you select gift wrap.

{missing sizes?} You will notice that some of the sizes are missing from the selection menu in the product details page. This means that we are out of stock on that size. Please check back or email us at customercare@babysoyusa.com to inquire about its restock schedule.

{do you ship internationally?} Yes, we ship to most countries world wide. Please email customercare@babysoyusa.com with your desired purchased items and we will reply with a shipping quote. Your order will then be finalized manually via email or phone.

{all about GOTS & Oeko Tex} GOTS stands for Global Organic Textile Standards which applies to organic products. All organic cotton used in our collection are GOTS certified and the organic cotton yarns used are GOTS certified.

Oeko Tex is an EU standard for testing the safety of products. They test things like lead content, formaldehyde, carcinogens and other toxic chemicals. Our products are not Oeko-tex certified, however, we conduct regular testing on the main components required by the Oeko-Tex class 1, things such as, PH level, formaldehyde, heavy metals, Azo dyes to make sure our products are safe.

The world-renowned YKK snaps and zippers that we use are Oeko-Tex 100 certified.

Please visit the OUR COLLECTION page to learn more about azlon from soy protein fiber.

{flame retardants} Our clothes are not treated with flame retardants so they are designed to fit snug.